There have been questions about water bills, and how fees are applied. Here is a breakdown of how and when that happens. Please note, all of these deadlines are established by City Ordinance 787. City Hall staff does not have flexibility to waive these fees or processes. This ordinance is a directive of the Camanche City Council. Bills are mailed on the 10th of March, June, September, and December. The payments are due on the 6th of April, July, October, and January.
Full white sheet bill: The amount owed for three months of water/sewer/trash service. You may begin a payment agreement upon receipt of this bill. 
Yellow Delinquent Notice: Amounts not paid by the due date are subject to a 5% late fee. This is printed on the yellow paper and mailed out the next business day following the due date. You may still set up a payment agreement at this time.
Pink Final Notice: This is sent out 10 days after delinquent notices to accounts that have not yet been paid and are not on payment agreements. Once final notices are processed, the City is unable to accept payment agreements for this billing cycle per City Ordinance 787. Final Notices serve as the LAST warning before disconnects begin, and are printed on pink paper.
Disconnect Fee: Unpaid accounts are placed in “shut-off status” 5 business days after final notices are processed.  Shut-off status results in a fee of $25.00 per City Ordinance 787.
Reconnect Fee: Once an account is physically disconnected, a reconnect fee of $50.00 is added to the total amount owed. This must be paid before service may be resumed, per Ordinance 787. The payment MUST be made 3:15PM in order for Public Works to reconnect before 3:30, and to avoid after hours fees.
After Hours Reconnection: This applies to a disconnected account that is reconnected outside of the Public Works Dept’s hours of operation. This after hours reconnection fee is an additional $125.00, per Ordinance 787.  

Tips for reading your bill:
The Pink highlighted sections are the day the bill was created and the service dates being billed.
The Yellow highlighted sections are your payment due date and amount.  Note the due date is at the bottom.
The Orange highlighted sections are your late payment amount (payments after due date).
The Green highlighted section is where you will find any important information or reminders from us.
The Blue highlighted section is showing which end of the bill to return to us with payment.

Reading - Indicates the previous reading on your meter from last quarter and the new reading on your meter for this quarter.  For the real number in gallons, add a zero.  We leave a zero off to save space on the bill.

Consumption - This calculates how many gallons were used in the quarter.  If your bill has increased over the previous quarterly bill, you should first check your consumption from the previous bill and compare the two.  The ideal way to balance your consumption is to call City Hall and ask for what your consumption was last year during the same quarterly billing cycle.  

Sewer Debt Fee.  This fee is to repay the loan for the sewer lift station that was put in a few years ago.  This fee is $16.40 per quarter.  The final payoff for the debt is the end of the calendar year 2030.

Meter Charge.  This money goes into a fund to purchase replacement meters.  It is kept in a seperate fund.  This is done so that the customers do not have to pay to install a meter or a malfunctioning meter.  The fund is kept in a separate account which will then be used in the future for meter upgrades.  This will allow the City to purchase new meters in the next generation of metering technology.  

Sewer.  This calculation is based off of our rate for the amount of water and waste that goes down the sewer.  The consumption used for this is the same as your water reading.  The rate is $0.485 per 100 gallons after the minimum 4,000 gallons.

Solid Waste.  This line is your Trash and Recycling charge for the quarter.  This rate is $17.32 per month or $51.96 per quarter.  This rate has had slight increases over the last few years.

Water.  Calculates your consumption at our rate of $0.29 per 100 gallons after your base rate of the minimum 4,000 gallons at $25.  Based on the bill above, there is a base rate of $25 for the first 4,000 gallons.  Mr. Doe used 2,510 gallons more, so that additional cost is added to both the water and the sewer.  The added water cost of $0.29 per 100 gallons is added after you have surpassed the 4,000 gallon mark.

Water Excise Tax.  This replaced the Sales Tax (TX).  THis was ordered by the State of Iowa.  The Excise Tax is slightly lower than the Sales Tax was.