The March billing cycle will be the final quarterly billing cycle for Water/Sewer/Solid Waste payments. Beginning in April, the bill will be monthly. The amount you will pay will average around 1/3rd of your current bill.
If you want to pay in advance, you will be able to carry a credit. You will still receive a monthly statement which will show your remaining credit to your account. Credits are reimbursed when accounts are closed.
It is important to note that if you are still able to drop your payment in our drop box which is located at the drive thru window. We are also looking at the installation of an additional drop box in the front end of City Hall. You can also pay online through Front Desk. There is now a fee for automatic withdrawl. However, most banks allow you to send a payment before your bill is due. Monthly billing will provide a more predictable date to do that.
This change has been a plan since as early as 2017. Full paper billing instead of the card stock was the first step. City Hall expansion allowed for the increase in staff. Now that staffing has increased and is adequately trained, we hope to have a near seemless transition to a more normal process for customer budgets. Our utility bill will no longer be the outlying budget amount that customers have to remember to save for every three month. There will be hiccups. Our hope is that those are few.
Because of the change, we will no longer be accepting payment agreements. It will no longer be necessary as your monthly bill is the same as a monthly payment agreement.
We also anticipate being able to provide a better response to customers who are experiencing high usage. Under our current system, a customer could have an unknown leak that begins the day after we read. If we don't come back for 3 months, that is 3 months worth of high usage which certainly impacts those customers. Now we will be able to shorten that window to 1 month.
We anticipate some higher costs and less revenue from penalty fees. In perspecitve, most of the penalty fees come from customers who may have trouble with quarterly billing cycles in the first place. Although penalties are necessary because it creates additional services, it is a revenue source the City can do without if it means saving customers money and concern over having their water turned off simply due to the amount caused by the cycle of billing.
We understand that a change like this is different. We anticipate that much like the change in our garbage collection system, customers will appreciate the normalcy of monthly billing. We thank you for your patience.
Our new full sheet water bills begin in December of 2021. There is more description in these bills and we will be able to fit more information in the message section. Below is an example of what those bills will look like.
Reading - Indicates the previous reading on your meter from last quarter and the new reading on your meter for this quarter. For the real number in gallons, add a zero. We leave a zero off to save space on the bill.
Consumption - This calculates how many gallons were used in the quarter. If your bill has increased over the previous quarterly bill, you should first check your consumption from the previous bill and compare the two. The ideal way to balance your consumption is to call City Hall and ask for what your consumption was last year during the same quarterly billing cycle.
Sewer Debt Fee. This fee is to repay the loan for the sewer lift station that was put in a few years ago. This fee is $16.40 per quarter. The final payoff for the debt is the end of the calendar year 2030.
Meter Charge. This money goes into a fund to purchase replacement meters. It is kept in a seperate fund. This is done so that the customers do not have to pay to install a meter or a malfunctioning meter. The fund is kept in a separate account which will then be used in the future for meter upgrades. This will allow the City to purchase new meters in the next generation of metering technology.
Sewer. This calculation is based off of our rate for the amount of water and waste that goes down the sewer. The consumption used for this is the same as your water reading. The rate is $0.485 per 100 gallons after the minimum 4,000 gallons.
Solid Waste. This line is your Trash and Recycling charge for the quarter. This rate is $17.32 per month or $51.96 per quarter. This rate has had slight increases over the last few years.
Water. Calculates your consumption at our rate of $0.29 per 100 gallons after your base rate of the minimum 4,000 gallons at $25. Based on the bill above, there is a base rate of $25 for the first 4,000 gallons. Mr. Doe used 2,510 gallons more, so that additional cost is added to both the water and the sewer. The added water cost of $0.29 per 100 gallons is added after you have surpassed the 4,000 gallon mark.
Water Excise Tax. This replaced the Sales Tax (TX). THis was ordered by the State of Iowa. The Excise Tax is slightly lower than the Sales Tax was.
|Monday - Friday||08:00 AM - 04:00 PM|
818 7th Avenue
P.O. Box 77
Camanche, Iowa 52730
Median Household Income: $50,804
Median Home Price: $119,800
Median Age: 43.8